1. Introduction

We at Japebo.com are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website and make purchases.

This policy complies with the California Consumer Privacy Act (CCPA) for U.S. residents and the General Data Protection Regulation (GDPR) for international customers.

2. Data We Collect

2.1 Information You Provide

• Order Information: Name, email address, phone number, billing and shipping address.
• Payment Details: Processed securely by third-party payment providers; we do not store payment data.
• Customer Support: Information provided when contacting us for assistance.
• Customer Account: When you place your first order, an account is automatically created for you using your provided email address. This allows you to manage your orders, track shipments, and view past purchases.

2.2 Automatically Collected Data

• Usage Data: IP address, browser type, device information, and referring URLs.
• Cookies & Tracking: We use cookies to enhance user experience and analyze website traffic.

3. How We Use Your Data

We use your personal data for the following purposes:

• To process and deliver your orders.
• To create and manage your customer account.
• To provide customer support and respond to inquiries.
• To improve our website and user experience.
• For marketing communications (only with your explicit consent).
• To comply with legal obligations.

4. Sharing Your Data

We do not sell your personal data. We may share data with:

• Service Providers: Shipping carriers, payment processors, and IT service providers.
• Legal Compliance: If required by law, such as in response to a court order.

5. Your Rights

Depending on your location, you have the right to:

• Access, correct, or delete your personal data.
• Request a copy of the data we hold about you.
• Opt-out of marketing emails at any time.

To exercise your rights, contact us at info@japebo.com.

6. Data Retention

We retain order-related data for a minimum of five (5) years in compliance with e-commerce regulations and tax reporting requirements. Other personal data is stored only as long as necessary for the purposes outlined in this policy.

7. CCPA Rights for California Residents

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used.
• The right to request access to the personal information we hold about you.
• The right to request deletion of your personal information, subject to legal obligations.
• The right to opt out of the sale or sharing of your personal data (we do not sell personal data).

To exercise these rights, please contact us at info@japebo.com. We will respond within the timeframe required by law.

8. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: info@japebo.com