1. Shipping Destinations

We ship to the United States and worldwide, including but not limited to Canada, Europe, Australia, and select international locations.

2. Shipping Methods & Delivery Times

We strive to ship your every order working day to ensure timely delivery of your items.

United States:

• DHL Express: Next business day delivery in most locations (price calculated at checkout)
• Standard International Shipping: 4–8 business days (price calculated at checkout)

International Shipping:

• Standard International Shipping: 5–10 business days (price calculated at checkout)
• DHL Express: 1–3 business days in most locations (price calculated at checkout)

Delivery times are estimates and may vary due to factors beyond our control, such as customs processing and carrier delays.

3. Order Processing Time

All orders are processed and shipped within 1 business day after payment confirmation. We strive to dispatch orders as quickly as possible to ensure timely delivery.

You will receive an email confirmation with tracking details once your order has been dispatched.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

For DHL Express, shipping is $25 within the United States.
For International Shipping, shipping is $5 within the United States and free shipping over $70.

5. Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply. These fees are determined by your country’s regulations and are the responsibility of the recipient.

We recommend checking with your local customs authority for more information.

6. Lost or Delayed Shipments

If your order is delayed or lost in transit, please contact us at info@japebo.com. We will work with the carrier to resolve the issue as quickly as possible.

7. Contact Information

For any shipping or delivery inquiries, please contact our support team:

Email: info@japebo.com